RETURNS, EXCHANGES & CANCELLATION POLICY
Returns & Exchanges
All products are sold under a strict no return, no exchange, and no replacement policy.
Why We Do Not Accept Returns
Due to international shipping limitations:
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Reverse logistics is not feasible
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High shipping costs and customs restrictions apply
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Risk of damage during return transit
Cancellation Policy
We do not allow order cancellations once an order is placed.
We begin processing and preparing your order immediately after placement. Since each product is made to order, cancellation requests cannot be accommodated at any stage.
Customers must review all product details, sizing, and shipping information carefully before placing an order.
Order Finality
We craft all products on a made-to-order basis, tailored to the customer’s selected style, size, and specifications.
Once an order is placed and confirmed:
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Our team immediately initiates production for your custom pair
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The order cannot be cancelled, modified, or reversed
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We do not accept any requests for return, exchange, or replacement
Placing an order confirms your understanding that we prepare the product specifically for you, making the purchase final and non-reversible.
Customer Acknowledgment
During the confirmation process, customers must:
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Verify size and product selection
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Confirm all order details
Once confirmed, the order is considered final and binding.